01/01/1970 - 01/01/1970

Nordstrom Cares: Care-free or careless reporting?

Nordstroms web-based continual reporting model needs refinement


Before the Global Reporting Initiative injected rigour into corporate responsibility reporting, companies erred on the side of PR-heavy greenwash.


A quick look at US retailer Nordstrom’s latest offering could lead you to believe we are heading back to the bad old days. Or are we?


Nordstrom has more than 200 stores in 28 US states. It stocks hundreds of brands, among them reputable, high-quality labels such as Diesel, Hugo Boss and Ugg. Nordstrom also sells a small suite of own-brand products. It has a significant online presence, and is a revered name in US retail.


The company’s new corporate responsibility website, Nordstrom Cares, is dominated by news and feature stories relaying responsibility efforts across the company. There’s little of the detail that has come to characterise regular corporate responsibility reports. Pieces that add authenticity and transparency – stakeholder voices, admissions of shortcomings, and challenges – are missing. The...

Please login to view the whole article - or subscribe here

For a free two week trial to Ethical Corporation online, please click here.

Post new comment

The content of this field is kept private and will not be shown publicly.
  • Web page addresses and e-mail addresses turn into links automatically.
  • Lines and paragraphs break automatically.
  • You can use BBCode tags in the text.

More information about formatting options

CAPTCHA
This question is for testing whether you are a human visitor and to prevent automated spam submissions.
N
s
c
u
d
B
Enter the code without spaces and pay attention to upper/lower case.
-->