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Event program

Day One, 9th May 2007

09.15: Opening Remarks: Ethical Corporation and BITC, on why 2020 matters to business now

With: Tobias Webb, Founder, Ethical Corporation and Sir Michael Rake, International Chairman of KPMG, Chairman, Business in the Community

09.20: The CR Index results 2007

Introduced by Sir Michael Rake, International Chairman of KPMG, Chairman of Business in the Community

09.40 - 11.10: The Big Issues That Will Frame The Next Fifteen Years

Moderated by David Grayson

European Innovation and Competition, What We Need To Do Between Now and 2020 - and What Role Does Responsible Business play?

  • How relevant is responsible business for EU competitiveness to 2020?
  • The responsible company: What skills training will be needed for the shift to the European knowledge economy?
  • Climate change: What does business need from government to innovate? How can good policy drive the shift to a low carbon economy?

Richard Lambert, Director General, Confederation of British Industry

Private Ownership, Accountability and a 2020 Perspective on European business

  • Private equity: Threat or a stimulus to notions of responsible, sustainable, innovative businesses?
  • What are the implications for the future of big European companies, given these changes in power dynamics?

Alain Grisay, CEO, F&C Asset Management

Stephen Haddrill, Director General, Association of British Insurers

Carbon and Globalisation - Will Climate Change and Backlash Send Globalisation Into Reverse?

  • What kind of risk planning should big companies being doing right now on climate change?
  • What immediate changes need to be made to current investments and operations?

Fred Pearce, author "The Last Generation, How Nature Will Take her Revenge For Climate Change "and Environment Consultant, New Scientist magazine

11.10 - 11.40: Coffee Break

11.40 - 12.30: The European Workplace Agenda - Responsible Business and Inclusion

The biggest issue in Europe alongside job creation and environmental innovation is inclusion and migration.

  • How do inclusion and migration impact TODAY on the responsible business agenda?
  • How is this set to change towards 2020?
  • How can responsible businesses best develop innovative practices, and maintain progressive pressure on politicians?

Stephane Ouaki, Deputy Head of Cabinet, European Commission for Employment, Inclusion and Social Affairs

Amelia Fawcett, Senior Advisor, Morgan Stanley

Moderated by: Business in the Community

12.30 - 14.00 Lunch

14.00 - 15.45: Leadership visions of Global business in 2020 - Sustainable strategies for European business

Moderated by Mark Goyder

Come and hear five of Europe's responsible business leaders outline their vision of what the sustainable company will look like in 2020. You'll get authoritative insights into how forward-thinking companies are making plans NOW for 2020 - and what the current globalisation and responsible business debate means for their planning, risk factoring and opportunity recognition.

Why the multi-national corporate model is dead.

Make way for the globally integrated enterprise. Find out what this will look like from Hans Ulrich Maerki, Chairman, International Business Machines (EMEA)

How values play the most important role

How corporate leaders can set an example to their employees - and the general public - on vital economic, social and environmental issues. Unique insights from Ramon Ollé, Chairman, Epson Europe

What will a 2020 business model look like?

Find out from the world's top 'Bottom of the Pyramid' company just how far the business model can extend. Inside information from Julio Moura, Chief Executive Officer, Grupo Nueva

The importance of a holistic approach to responsible business

Why having a truly responsible business neccessitates involving all your stakeholders - from employees, clients and business partners to your supply chain and broader community. Hear direct from Francesco Vanni D'Archirafi, CEO, Global Transaction Services (EMEA) and Chairman, Citibank Europe plc, Citi

How values-based leadership can create corporate opportunity

How ethical business leadership can create excellent corporate opportunities while simultaneously making a huge impact on poverty. Get the facts from Jeremy Hobbs, Executive Director, Oxfam International

15.45 - 16.15: Coffee Break

16.15 - 18.00: Integration, Innovation and Opportunity

This session focuses on the biggest opportunities and areas ripe for innovation, new products and new profits to 2020.

Speakers will explain how these evolving issues affect their business strategies - and how they are already identifying and capitalising on major opportunities created by global tectonic shifts. You'll hear from:

  • Tesco: Why green retailing and marketing is critical for business leadership to 2020 - and how the food retailing business is destined to change in the years ahead
  • Marks & Spencer: How integrating the green agenda is critical to M&S and will now shape the whole way the company approaches its business
  • Corporate Culture: On how directly engaging your stakeholders in the decision making process of business can transform performance
  • Achilles: How collaborative approaches can improve supply chain visibility, responsibility and performance

Lucy Neville-Rolf, Group Corporate Affairs Director, Tesco

Flic Howard Allen, Director of Communications, Marks & Spencer

John Drummond, Chief Executive, Corporate Culture

Colin Maund, CEO, Achilles

Moderated By: Matt Haddon, Partner, ERM

18.00 - 18.15: Interactive Summary Session

With Julia Cleverdon, Chief Executive, Business in the Community and Tobias Webb, Founder, Ethical Corporation

Drinks & Networking

Day Two, 10th May 2007

09.00 - 10.15: Management Breakout Sessions: Round One

[a]

Will your CSR department redundant by 2020?

There is a growing consensus that detailed responsible business practices will eventually become fully embedded in businesses.

Does your CSR department need to shut down before responsible businesses can truly exist?

The right time to disband: when do you use the CR department for monitoring only?

How many of the FTSE 100 are close to closing down their CR departments?

Who has already called an end to the independence of their CR team? How was it done? And how did it work?

KPMG, Richard Hamilton, Deputy Director, International Corporate Citizenship

The Guardian, Jo Confino, Executive Editor

European Coalition of Corporate Justice, Paul De Clerck, Steering Group

Moderated by: Ethical Corporation, Tobias Webb, Editor

[b]

Engaging the Board in CR policies

Unless you secure commitment and enthusiasm from top management, your responsible business programme is sunk.

Learn how to convince the people who matter most that your CR ideas are worthwhile.

Communication methods that REALLY work:

  • How to find common ground between top management and your CR department
  • How to secure buy-in on your CR policies from your CEO

Zurich, Chris Staples, Community Affairs Director

Skanska, Noel Morrin, Senior VP, Sustainability

Moderated by: Ethical Corporation, John Russell, Deputy Editor

[c]

EABIS SESSION: How to effectively measure responsible business practice

Credible measurement of CSR actions is often seen as the Holy Grail. How can you do it? And how should you share the results with your senior teams?

Find out how to get the hard data you need in different areas of CR.

London Business School, Sir Andrew Likierman, Professor of Management Practice

Unilever, Santiago Gowland, Director of CR

Oxfam, Robert Bailey, Policy Advisor

EABIS, Peter Lacy, Executive Director

[d]

CSR EUROPE SESSION: How the European Alliance for CSR can help you

As part of The EU Alliance for CSR, leading European and global companies are engaging in new partnerships with other businesses and stakeholders to achieve greater co-operation and joint action on major socio-economic issues relevant to both business and society in Europe .

Learn from Microsoft, Lloyds and IBM on how they are building new and innovative partnerships on the following issues:

  • Skills for Employability
  • Transparency and Communication
  • Science Education in Schools

Microsoft, Elena Bonfiglioli, Director, Corporate Citizenship and CSR, EMEA

Lloyds TSB, John Swannick, Manager, Corporate Responsibility

IBM, Celia Moore, Manager, Corporate Community Relations, EMEA

Moderated by: CSR Europe, Catherine Rubbens, Senior Director, Products and Services

[e]

What are the best ways for your company to get more climate friendly?

The implications of climate change for your business:

  • Opportunities and risks of our changing climate.
  • Understanding your emissions and how to reduce them.
  • How to offset - and when.
  • Learn how to build carbon reduction into your overall strategy.

Case study examples from leading companies:

The Climate Group, Mark Kenber, Policy Director

BT, Donna Young, Head of Climate Change

10.15 - 10.45: COFFEE BREAK

10.45 - 12.00: Management Breakout Sessions: Round Two

[a]

The latest best practice on responsible supply chain management

In today's ethical climate, your consumers are aware of, and concerned about, the state of your supply chain. It is part of your company and if it comes in for criticism, you'll suffer the consequences.

Hear real life examples on:

  • How to deal with poor human rights standards in your supply chain.
  • How to measure the environmental impact of your supply chain.
  • Simple ways to create a sustainable supply chain

Marks and Spencer, Mike Barry, Head of CR

Hewlett Packard, Karl Daumueller, Supply Chain Programmes (EMEA)

Burberry, Ben Eavis, Head of CSR

Sedex, Tara Norton, General Manager

Moderated By: Royal Ahold, Hugo Byrnes

[b]

How to make local and global CR strategies work together

Pursuing a common, lawful, ethical and responsible corporate culture across the globe is a daunting task.

Meanwhile, CR professionals working for multinational companies increasingly face the problem of reconciling a company's global CR message with local demands and norms.

How do you face up to he challenges of navigating different laws and cultural traditions?

How you can respect local ways and still build global commonalities into your management approach?

What can you do when conflicts cannot be easily resolved?

Vodafone, Charlotte Grezo, Director of CR

Marathon Oil Corporation, Daniel J. Sullenbarger, VP, Corporate Responsibility 

Arcelor Mittal, Roland Verstappen, VP, International Affairs and Sustainable Development

Moderated By: Ethical Corporation, Tobias Webb, Editor

[c]

FORUM FOR THE FUTURE SESSION: Using intangibles to create value for your business

What are intangibles and how are they generated?  Value is created when business strategies capture opportunities of the future.

This session start s with research findings  on business strategies for a sustainable future.  This includes the 11 generic ways that organisations make money and the two ways to make this happen.  Participants will apply these findings to their own business.  By the end of the session they will have an understanding of how to create intangibles from putting sustainability into  business strategy .

Accounting for Sustainability, David Aeron-Thomas, Project Board Director

Forum for the Future, David Bent, Principal Sustainability Advisor

[d]

How best to get your ethical message across

Your CR policies could be the best in the world, but unless your communications are equally excellent, you're failing to capitalise.

In this session, learn precisely how to get your message across to stakeholders.

  • How do you talk to local communities?
  • How can you engage consumers in your CR message?
  • What are the most important tools you need to communicate well?

BSkyB, Ben Stimson, Group Head of Corporate Responsibility

National Schools Partnership, Mark Fawcett, CEO

Moderated By: Business in the Community, David McNeill

[e]

Strategic planning and your responsible business

CEO blue-sky thinking is all well and good for big picture strategy meetings. But how do you make these new policies work in the real world?

This session delivers ideas and practical steps on the best way to incorporate yesterday's strategic messages into tomorrow's day at the office

Serco, Robert Smith, Director, Assurance

Toyota, Stefan Crets, Deputy Head of CR

Moderated By: Accountability, Aris Vrettos, Advisor, Global Leadership Network

12.00 - 13.30: LUNCH

13.30 - 14.45: Management Breakout Sessions: Round Three

[a]

BITC SESSION: Marketplace Responsibility Principles: What are they and can they work for you?

Business in the Community's new 'Marketplace Responsibility Principles' have been drawn up in partnership with prominent international CEOs and senior decision makers. Here you'll get an update on:

  • The impact of the 'MRPs' on your business.
  • How best to incorporate the MRPs into your company - and why you should.
  • How to identify management behaviours that lead to outstanding success.

Tata Group, Malcolm Lane, Director, Corporate Affairs

Business in the Community, Mallen Baker, Development Director

[b]

WORLD BUSINESS COUNCIL FOR SUSTAINABLE DEVELOPMENT SESSION: The link between CR and international capital markets

Most financial institutions don't link environmental and social performance with business value. So how can you become more effective in communicating to the financial sector? This session explores:

  • How companies can and should communicate with capital markets
  • The emerging relationship between capital markets and companies on sustainable development
  • The benefits of better communication: linking sustainable development and business value.

Suez, Stephane Quere, Senior Vice President, Sustainable Development

Vodafone, Joaquim Croca, Corporate Responsibility Executive

[c]

CR and your employees: What can you learn from other countries?

Mainland European companies are traditionally strong at taking care of their people.

Anglo-Saxon companies are good at diversity and volunteering.

What can the two approaches learn from each other?

HypoVereinsBank, Kaevan Gazdar, Head of Reporting

HSBC, Sue Jex, Group Head of Employee relations

Moderated By: Business in the Community, Graham Bann, Director

[d]

Defining CR: What do you think CR is? And what do others think?

Everyone talks about 'corporate responsibility' - but what do they actually MEAN? There appears to be a wide-reaching inability to come up with a common definition and understanding.

  • Where are the limits to corporate responsibility?
  • What boxes must be ticked to qualify as a 'responsible business'?

Scottish Power, Paul McKelvie OBE, Corporate Responsibility Director

Novo Nordisk, Soraya Ramoul, Advisor, CR

Moderated By: Institute of Business Ethics, Simon Webley, Research Director

[e]

Is it still worth reporting? And if it is then what's best practice?

Reporting has always been a vital tool in the CR industry. However, there are increasing calls for its demise.

  • Is CR reporting becoming redundant?
  • What do companies need to do to retain credibility in their reporting?
  • Given all the recent changes in the field, to what extent should you report?
  • Should you report at all, or focus on other ways to get your CR message across?

BT, Susan Morgan, Head of Reporting

GlaxoSmithKline, Julia King, VP, Corporate Responsibility

Moderated by: Business in the Community, Catherine Sharp, Senior Reporting Manager

14.45 - 15.15: COFFEE BREAK

15.15 - 16.30: Management Breakout Sessions: Round Four

[a]

ENGAGE SESSION: Engaging your employees in your CR initiatives

Unless your employees fully support a CR strategy, it is doomed to failure. By contrast, a motivated and interested team means a successful CR campaign.

  • But how do you achieve this successful communication with employees?
  • What strategies can you use to engage your employees in CR?

You'll hear practical tips from:

Freshfields Bruckhaus Derringer, Bea Malleson, Head of CSR,

Citigroup, Florencia Spangaro, Deputy Head of Community Affairs

Barclays, Kathryn Mintoft, Environmental Manager, Corporate Responsibility

Danone, Liz Ellis, HR Director

[b]

CORPORATE RESPONSIBILITY GROUP SESSION: Changing role of today's CR professional

In this session, the Corporate Responsibility Group will deliver an overview of their recent survey on the Corporate Responsibility profession, featuring:

  • The current status of corporate responsibility roles in companies.
  • New perspectives on corporate responsibility - top priorities and how practitioners see these changing.
  • Potential impact of changes in CR on the role of the professional

RWE npower, Anita Longley, Head of Corporate Responsibility

ase Marketing Intelligence Limited, David Dubow, Managing Director

BSkyB / The CRG, Ben Stimson, Head of CR / Chairman

KPMG / The CRG, Mike Kelly, UK Head of CR / Deputy Chairman

[c]

BITC SESSION: The Built Environment and CR

In 2020, the built environment will be that which is being designed and planned at the moment.

Major projects offer a guide to the future based on how the market and supply chain works within the context of the physical environment.

This touches on every aspect of the responsible business.

How will these buildings improve economic, social and environmental performance over the next 13 years or so?

Argent Group plc, Roger Madelin CBE, Joint Chief Executive

Hammerson plc, Paul Edwards, Head of Sustainbility

[d]

How to best engage with NGOs

A company's relationship with an NGO can make the job of a CR professional significantly easier... or close to impossible.

A good relationship can inform a successful CR strategy and enhance your corporate reputation.

But if it goes sour, your business will come under fire, with NGOs attacking your every CR initiative.

How do you make sure your NGO relationship is a healthy one?

Cadbury-Schweppes, Alex Cole, Director of CR

World Vision, Kate Nicholas, Associate Director, Communications

Moderated By: CommunityChallenge, Rufus Bullough, Business Development Manager

[e]

BITC SESSION: Kickstarting the first corporate responsibility wikipedia


As part of Business in the Community's 25th anniversary, David Grayson has produced a paper, in association with the CSR Initiative at the Kennedy School of Government, Harvard looking at the lessons learnt in 25 years of engaging business and his thoughts for the future of responsible business. Using this paper, the session will be an interactive opportunity for delegates to contribute their ideas to the first ever corporate responsibility wikipedia.

Cadbury Schweppes, Neil Makin, External Affairs Director

Doughty Centre for Corporate Responsibility, Cranfield, David Grayson, Director


Corporate Citizenship Company, Andrew Wilson, Director

Moderated By: Business in the Community, Gemma McNeilis, Head of Research