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Full Program

Day 1

9.30-10.00 : Opening Speach

Why sustainable emerging markets are your company’s future

This opening speech will explore key challenges and opportunities in responsible business practices and investment in emerging markets

  • Hear why innovative solutions to governance and development challenges in emerging economies are essential for your company’s strategy
  • Find out which top companies are contributing to both sustainability and economic growth and hear practical examples of how they are doing it
  • Practical strategy: How to sell retail financial services sustainably in a country with average GDP growth of around 8% per annum and maintain a leadership position in one of the biggest emerging markets
  • Discover the top tips for operating in emerging markets from India’s second largest company
  • ICICI Bank UK, Sanjoy Chatterjee, CEO

10.00-11.20 : Session One

The bottom line case for responsible business: Do sustainability efforts pay off?

Sustainable development is socially and environmentally desirable but does it make sense in terms of business profitability? Get insight on:

  • How to work with stakeholders and other companies to refine your emerging markets approach
  • What are the best strategies for the ’Bottom of the Pyramid’?
  • How to develop an integrated responsible business model that adds value to your brand and contributes to your business growth
  • The most effective ways to measure the results of your corporate responsibility initiatives and what you do with them
  • De Beers, Dr James Suzman, Head of Group Corporate Citizenship
  • Unilever, Santiago Gowland, Global Director Corporate Responsibility
  • Arcelor Mittal, Rémi Boyer, Vice President of Corporate Social Responsibility
  • Citigroup, Swati Patel, Head of Community Affairs EMEA

11.20-11.50 : Interactive Coffee Break

11.50-13.15 : Session Two

How to manage political risk and spot business opportunities: Practical lessons from emerging economies

Sustainable development, political risk and business investment are not traditional bedfellows. But the picture is changing, and sustainability concerns are now at the forefront for any company managing successful long-term investments in emerging economies. Hear from our expert panel:

  • Who has got it right? The companies that have succeeded - what have they done?
  • The cost of getting it wrong: The best examples of how NOT to manage risk and opportunities and how much you stand to lose if you get it wrong
  • Climate change: How might it affect the map of investments?
  • Centre for Social Markets, Malini Mehra, Founder & Director
  • Norilsk Nikel, Veronika Kabalina, Head of Social Programs Department
  • AccessAsia/China Economic Quarterly, Paul French, Director
  • Ethical Corporation magazine, Markus Reichardt, South Africa Editor
  • Martyn Collins, Pro-Natura International, Americas CEO, The Global Institute for Sustainable Development, Director

13.15-14.30 : Interactive Lunch

14.30-15.30 : Session Three - interactive breakout groups

Choose from one of the following two tracks

Track One

SAB Miller and applying ethical standards in a local context

Adjusting your company’s ethical standards to meet local needs is often a challenge. But it’s the only way to ensure your activities produce sustained improvements in the life of communities and countries where you operate. How has SAB Miller faced up to these business-critical issues?

  • What are the main issues companies face when it comes to applying universal standards across operations
  • How do you reach the optimum balance between global consistency and local flexibility?
  • Practical lessons: Best practice on adjusting your responsible business practices to local needs and context
  • SAB Miller, Andy Wales, Head of Sustainable Development

Track Two

IBM and climate change awareness in Emerging Markets

Climate change may hit emerging markets harder than mature ones. So, it’s crucial to develop comprehensive climate change strategies that are tailored to emerging markets. At this session you’ll find:

  • What climate change solutions work best in emerging markets
  • How to develop an integrated cost-effective climate change strategy that can be applied globally, across a multi-national company
  • How innovation and collaboration can help your company respond to climate change: lessons from the five biggest emerging markets
  • IBM, Wayne Balta, Vice-President, Corporate Environmental Affairs & Product Safety

15.30-16.00 : Interactive Coffee Break

16.00-17.15 : Session Four - interactive breakout groups

Choose from one of the following two tracks

Track One

Supply chains in the global economy - Ford and Nestlé

Supply chains grow ever more complex. And these days, consumers are aware of - and concerned about - the state of your supply chain. It’s part of your company, and if it comes in for criticism, you could suffer serious consequences. In this session, you’ll hear about:

  • Effective approaches to poor human rights standards in your supply chain
  • How to measure the environmental impact of your supply chain
  • Simple, proven methods to create a sustainable supply chain
  • How to change your business to achieve compliance across operations
  • Ford Motor Company, David Berdish, Manager of Sustainable Business Development
  • Nestlé, John Bee, Director of Public Affairs

Track Two

Discrimination and Equal Opportunities Management at Old Mutual and BHP Billiton

Many of the social challenges that confront mature businesses are magnified in emerging markets. At this session you will learn from the examples of the Black Economic Empowerment Initiatives in place at Old Mutual and BHP Billiton how to approach the issues of exclusion and socio-economic inequality.

  • How to align CSR strategy and stakeholders’ relationships with demands from the local community
  • Setting realistic targets and effective performance measures
  • How to develop pragmatic growth strategies that aim to realise the country’s full economic potential, create social value and enhance your own company’s reputation
  • Old Mutual, Nad Pillay, Director of Public Affairs
  • BHP Billiton, Lulu Khumalo, Regional Manager Empowerment

17.15 onwards : Cocktail Networking Reception

Day 2

9.30-10.45 : Session One

The role of business in Capacity Building: How do you achieve lasting change?

Bringing positive change to the countries and communities where you do business is a major challenge. But how do you ensure you build capacity rather than merely giving to charity? And what’s the best way to approach any conflict between governments’ expectations and sustainable investments. In this session, you’ll learn from the experiences of leading players how to effectively integrate sustainable business practices into your corporate strategy.

  • Discover how top companies assess the short-term and long-term needs of communities so that resources for capacity building can be applied where needed
  • Find out how to make sure critical issues like diversity and education are an integral part of your sustainability programme
  • How to measure your success, tangibly and intangibly, from a business and a community perspective
  • Learn how to apply stakeholder feedback and adjust your strategy to address future challenges
  • BHP Billiton, Dr TV Maphai, Chairman
  • Banco Real ABN AMRO, Maria Luiza Pinto, Head of Sustainability

10.45-11.15 : Networking Coffee Break

11.15-12.30 : Session Two

Sustainability lessons learned during a major expansion: Barclays and Absa

In 2005, Barclays’ acquired a majority shareholding in South Africa’s largest retail bank, Absa. It was the biggest international deal Barclays had ever done, and the largest foreign direct investment in the history of post-apartheid South Africa. At this session you will learn:

  • How to spot the commercial opportunities presented by sustainable expansion
  • What risks your company might face and how they can be managed
  • How to develop and adapt your sustainability agenda to the local context - key lessons from Barclays and Absa
  • Barclays, Christine Farnish, Public Policy and Sustainability Director
  • Absa Group, Riah Phiyega, Group Executive Public Affairs

12.30-14.00 : Networking Lunch

14.00-15.20 : Session Three - interactive breakout groups

Choose from one of the following two tracks

Track One

When CSR is not enough: Improving framework conditions in Africa

Business Action for Africa has organised learning and capacity building for customs officials across East Africa. The project has considerable scope for expansion. Hear in this session how:

  • Groups of companies in different sectors can work collaboratively to improve basic conditions
  • How the process works on the ground, pitfalls for others to avoid and how to measure success
  • Why improving framework conditions is far more important than CSR in emerging economies and who is doing similar work in the rest of the world
  • British American Tobacco, Martin Summers, International Social Accountability Manager
  • Ethical Corporation Institute, Tobias Webb, Director
  • Unilever, Richard Morgan, Africa Business Adviser

Track Two

Corruption in emerging economies: How can it be effectively tackled?

Corruption is a waste of your company’s money and capacity. And that’s before you stop to measure the reputational and potential legal damage. Everyone is aware of the risks associated with fraud in emerging economies, but are the preventative measures adequate?

  • Anti-corruption programmes: What are the main challenges you’re likely to face?
  • What’s the latest on international guides and tools for businesses that are determined to combat corruption?
  • Hear about what’s being done to leverage the value of collective action
  • Effective anti-corruption strategies in emerging economies: What constitutes best practice?
  • Intel, David Saruwatari, Risk & Controls / Business Continuity Manager
  • IBLF, Peter Brew, Director, Responsible Business Solutions

15.20-15.50 : Networking Coffee Break

15.50-17.00 : Session Four - interactive breakout groups

Choose from one of the following two tracks

Track One

Working with NGOs in emerging economies

Oxfam is a major international campaigner as well as the coordinator of many local networks. Working with a variety of large companies has given the organization many unique insights into how the best partnerships function. You’ll hear in this session Oxfam’s view on the most profitable ways to engage with international and local NGOs.

  • How the best relationships function in leading emerging economies - and what they have achieved
  • What’s gone right and wrong in relationships with local stakeholders: examples from Brazil, Indonesia and other key parts of the world
  • What solid collaboration with local and international NGOs means for business credibility with local stakeholders and government
  • Oxfam, Jo Zaremba, Global Adviser - Private Sector & Development

Track Two

Case Study

Responding to host communities’ - lessons from Anglo American’s experience

  • How to make sure you know what your priorities should be in a given community
  • How to approach the HIV/AIDS challenge
  • SMEs support in emerging markets – why it’s so important and how your company can contribute to it
  • Anglo American, Jonthan Samuel, International Social and Community Development Manager