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Mallen Baker

Management columnist

Email: mallen@mallenbaker.net
Website: www.mallenbaker.net

Mallen Baker is the editor of the Business Respect email newsletter and the Development Director for Business in the Community in the UK. The views expressed in his articles are his own.

Contributions for Mallen Baker

• The last word: Ethical shopping – Will shelf-side apps mean enlightened consumers?

• CSR: Is it time to change the ownership of our best companies?

• Information overload – Less data, more insight

• Seven things to avoid in CSR case studies

• A case study of a different approach to CSR reporting: BAM Nuttall

• Are global CSR leaders failing to use the web effectively?

• Green league tables – Too blunt an instrument?

• Carbon labels – Engaging customers with reporting nuggets

• Supplier diversity – Only buy from the best

• Bhopal: 25 years later the echoes are still loud

• What Wal-Mart's Sustainability Index is ... and isn't

• Dynamic management – When rigidity becomes rigor mortis

• Four common marketing mistakes that destroy trust

• Leadership – All fail the chief

• Going beyond the Prius is the next challenge

• Corporate culture – Crisis management with extra cheese

• Three key trends for companies responding to climate change

• What companies tell the Global Compact they are doing

• Leadership – Focus on the rise, not the fall

• Procter & Gamble – how far does the sustainable product revolution go?

• The last word: Remuneration – Value society, Mr President

• Every CEO should write letters like Buffet

• Five features of great socially responsible leadership

• Consumer protection – Pressing the customer’s buttons

• Microsoft: When is a monopolist not a monopolist?

• CSR: So what did we learn in 2008 that we can use in 2009?

• Financial crisis – Don’t scotch profit at our new banks

• Looking for a book to read over the 2008 holidays?

• A new resource on corporate social responsibility in Europe

• Why CSR reporting is broken - and how it should be fixed

• India – A duty not to tax

• Social marketing: How do you sell respect to roadhogs?

• Do arguments against corporate social responsibility in a downturn make any sense?

• All senior bankers are stupid and greedy - discuss...

• Financial ethics: Learning from chaos after a collapse of trust

• Verification – Trust me, I’m an assurer

• Can you have social responsibility without ethics?

• Discrimination – Fat staff can’t fly

• Corporate social responsibility: What makes for leadership in?

• Storming the marketing bastille

• Responsible marketing: How to make friends and influence customers

• BAE Systems – BAE should heed cries of Woolf

• Playing games with the Olympic sponsors

• Ethics and financial performance: The big question – Is there really a business case?

• Getting to small companies through the supply chain

• Recession ethics – What gives in tough times?

• Financial services: Will banks ever treat customers fairly?

• It's time to take the guilt out of sustainability

• In search of tomorrow's citizen and consumer

• Corporate social responsibility: When the competent become the enemy of the good

• Tata Nano – Driving into the future

• Reduced harm tobacco - is it just smoke and mirrors?

• Innovation for sustainability - can we meet the challenge?

• Marketing – When green claims backfire

• Corporate social responsibility - Looking five years forward and back

• 2007: A review of the year

• Responsibility reporting – Now write a shorter letter, better

• Supermarkets and competition: Crying over spilt milk

• Whistleblowers – When ex-execs cry wolf

• The unnecessary suicide of the organic food movement

• Climate change: A frontier made of cement and steel

• Corporate ethics – becoming the core business concern

• Anita Roddick – The power of one

• Child labour in India – A moral red line set in stone

• Vulnerable customers – Time to solve the invisible problem

• Browne and Wolfowitz – How to keep your honour, if not your job

• Private equity - Agents or destroyers of responsible business?

• Product design – Not just different but better

• Future responsibility – In search of 20:20 foresight

• Consumer product labelling – Buying into carbon reduction

• Corporate values – Bribe and prejudice

• Defining the value of trust

• Environmental strategy - Is the auto industry running out of road?

• NGOs and business – Spot the difference-makers

• Defining the debate – Corporate responsibility on a sticky Wiki

• Starbucks and Ethiopia - Subtleties masked by anti-brand brew

• The Marketplace Responsibility Principles - shifting the focus to how you make your money

• BP and Exxon - Repairing the trust pipeline

• Holding your company in trust

• Green business - Creating the climate for change

• Is there REALLY a fortune at the Bottom of the Pyramid?

• World Cup NGO campaigns - A game of two halves

• So what's the business case for corporate social responsibility?

• A tool for the companies facing the worst dilemmas in the world

• Corporate personality - does it help companies to play fair?

• Climate change marketing: For a small extra sum, we won’t destroy the world

• The crucial role of business in saving the planet

• At last - An Accountability Charter for NGOs

• Marketplace lessons: There’s no substitute for homework

• Forest Stewardship Council: Facing a crisis of confidence?

• The big supermarkets - Now competing on price, quality ... and trust

• The European Alliance on CSR - Groundhog Day comes again

• Ethical brands: Scratching a niche

• In search of responsible market leadership

• Measuring corporate social impact - art or science?

• The last word - A hundred days in the life of the responsible new chief executive

• In search of the business case for responsible tax

• Time to move on from the endless regulation debate

• Global Reporting Initiative - Leap forward or last gasp?

• Mapping out the way ahead for business and human rights

• Exxon ponders the challenge of Chad

• Don’t buy this product

• Issues management - Listen for the distant rumbles

• Nestlé – unfairly roasted over Fairtrade

• If Roche sneezes, the pharmaceutical industry catches a cold

• Corporate killing - Seeking justice not revenge

• Can companies that make products that kill be socially responsible?

• Taxing times

• CSR reporting faces its next challenge

• Labelling the good company

• Corporate lobbying - rising up the CSR agenda

• Making a crisis out of a drama

• Do you have a system for that?

• Corporate responsibility: better than a faster horse

• Corporate responsibility from bombs to bums

• Did business go too far in responding to the tsunami?

• In search of healthy profits

• Profitable poverty alleviation creates a ‘new frontier’ for corporate responsibility

• The Corporation: corporate social responsibility moves centre stage

• The sport of business baiting

• Great company cock-ups that made history

• Why Ford can’t be driven by its stakeholders

• Is CSR a movement for change that is underachieving?

• Reading the smoke signals

• Corporate responsibility brings your ancestors back from the dead

• Voting for Uncle Sam, not Sam Walton

• Coors ads promoting responsible drinking 'make impact'

• U.S. Ministers call for Hershey boycott over alleged child slavery

• South African business approach to CSR still immature

• South Korean companies focus on social responsibility

• Oil on troubled waters

• The best indicator is quality of leadership

• On: "How Christian Aid got it wrong on corporate responsibility" March issue

• The Corporate Responsibility Index - valuing the companies that count

• Responsibility without control

• WWF pulls out of Asia Pulp & Paper agreement

• Behind the Mask: How Christian Aid got it wrong on corporate responsibility

• Swapping ego for accountability

• Engineering and construction companies join together to fight corruption

• 17 Egyptian firms to join UN Global Compact

• Sweatshop accusations on IT equipment manufacturers

• Coca-Cola halts school advertising in UK

• The media and social responsibility

• Earning acceptable pay as a senior manager

• Critics of Nike move into selling shoes

• Russian oil giant LUKoil to invest in environmental performance

• Few Polish firms yet publish environmental or social information

• Kenyan code of conduct launched for coffee growers

• Coca-Cola India ordered to stop extracting water in Kerala

• Responsible gambling promoted by casino bosses

• US Business Ethics awards winners announced

• Corporate responsibility in 2003 - A review of the year

• Corporate responsibility reporting, the great unread

• HSBC launches fund for victims of Istanbul tragedy

• New environmental law set to increase South African mining costs

• European Commission to produce white paper on CSR

• The privatisation of poverty alleviation

• The accountability of NGOs

• BHP Billiton accused of breaking Global Compact for labour agreements

• Philippines president promotes sustainable mining

• Pfizer acts to tackle top cause of blindness

• Buying into social responsibility

• Irish CEOs sign Corporate Responsibility Charter

• Arab Business Council calls for corporate accountability

• Philippines banks refuse corporate governance tests

• UK finance union slams move of workers to India as 'profit without conscience'

• Chinese firm wins environmental recognition

• New UK corporate governance rules in effect

• BOC to challenge verdict on fumes and Parkinson's Disease

• The inherent value of jobs

• Managing your indirect responsibility for free choice

• Major UK sport retailer to withdraw goods from Myanmar

• GlaxoSmithKline clears way for new policy on pay-offs

• Unsafe practices highlighted in Chinese firework plant explosions

• Australian workers have no faith in bosses

• Statoil CEO resigns over Iran corruption probe

• Coca-Cola threatened with Kerala plant closure

• Corporate responsibility in Asia - a tale of two conferences

• Ford’s 2002 Corporate Citizenship Report

• Excuse me, but what’s your company for?

• Lesotho bribery charges extend to Spie Batagnolles

• Asia Pulp & Paper signs deal with WWF

• WorldCom CEO pleads not guilty

• Dow Jones Sustainability Index winners and losers announced

• Unocal under pressure over Myanmar

• Australian Business Council breaks ranks over Kyoto

• In the market for business responsibility

• Doing it small

• Raising the heat on business over human rights

• GlaxoSmithKline launches cheap Malaria drug

• Philip Morris wins cancer lawsuit

• Takeda Chemicals and Kirin Brewery collaborate on new medicines

• "Redefining CSR" report, by Tomorrow's Company

• Consistent UK polluters undeterred by fines

• South African Government calls on US to dismiss apartheid lawsuits

• listed South African companies must comply with corporate governance codes

• GlaxoSmithKline loses first round on challenge to AIDS drug patent

• Good ethics pay off for oil companies

• Coca-Cola attacked for 'toxic' fertiliser gifts to Indian farmers

• Lawsuit against US gun industry dismissed

• CalPERS sues AOL for $250m for misleading investors

• Canadian Conference Board announces national CSR report

• Indian court confirms gender discrimination is lawful

• Are the drugs companies just addicted to pain?

• Pakistan's PKP Exploration signs up to conservation

• Tyco takes action on 'golden parachutes'

• Looking for business solutions on corporate responsibility reporting

• Top companies failing to address climate risk

• British American Tobacco pressured to withdraw from Uzbekistan

• Coca-Cola faces trouble on two fronts

• UK Airport operator urges government to tax air fuel

• Carillion named as Business in the Community company of the year

• Florida Power & Light pollution reduction plans miss the target

• AstraZeneca admits health care fraud

• MP's Corporate Responsibility Bill would hit small firms

• Boards 'not engaged' in ethics

• Corporate community investment in Japan

• Court upholds Exxon overcharging case

• Corporate accountability or public vengeance?

• Bank of China announces fraud investigation into former CEO

• Unocal fights Myanmar charges

• New Zealand survey finds business good only if socially responsible

• Nike, Reebok, Levi Strauss disclose factory violations

• Microsoft settles competition suit for $750m

• Halliburton settles accounting suits for $6m

• Two business ethics centres appear in Singapore

• PriceWaterhouseCoopers blamed for text message sackings

• Bringing corporate lobbying into the light

• Snow Brand employees get suspended jail sentences

• Japanese Government sets up working group on CSR standard

• China: Prison sentences on worker rights activists denounced

• Gold Fields may face $5bn lawsuit

• GlaxoSmithKline loses historic shareholder vote on pay

• Managing CSR in the workplace

• European Parliament seeks full corporate liability for pollution

• UK airports group provokes extra runway controversy

• US gun industry survives legal challenge

• Discrimination continues to plague the workplace

• Customer care

• Executive pay and corporate social responsibility

• Avon shareholder governance motion passes with 80 percent vote

• KFC to introduce animal-welfare standards

• ChoicePoint collects detailed information on foreign populations

• ChevronTexaco fights $5bn oil pollution suit

• GlaxoSmithKline, seeking a cure for public mistrust

• Global round-up

• A standard to build trust in company social reporting

• From folk hero to corporate monster

• Halliburton seeks to avoid proxy vote on Iran

• Low margins, high ideals

• Naked Ambition

• Unocal human rights case, climate change & risk, Bayer, Littlewoods, Argos, Hasbro, McDonald's, Deloitte & Touche, Lafarge

• Westpac - A case study in socially responsible banking

• Littlewoods quits the ETI, Corporate responsibility index, BP, European Sugar & CSR, Fannie Mae & governance

• What do the CEOs know about CSR?

• Danone, Pharmacia, BP, McDonalds, KPMG. Canadian CEOs rate responsible companies

• Addressing the crisis in CSR reporting

• In the news: Corporate fraud, Pakistan Tobacco, Wells Fargo, Nike & supreme court, NGOs in court, Bristol-Myers Squibb, new KFC campaign

• Consumer choice is not the same as product responsibility

• The next five years of CSR - some progress

• 2002 - A Year in Corporate Social Responsibility

• Should I stay or should I go?

• A tale of two definitions - the European Campaign for CSR

• Nike and Short-sighted victories in free speech

• The ISO and a standard for goodness

• The Global Reporting Initiative - raising the bar too high?

• As simple as doing right by the customer

• Putting your heart into it

• Simplifying responsible corporate behaviour

• Time for an NGO code of conduct?

• Swiss Banks, Nike & monitoring, Wal-Mart, Exxon, Southwest Airlines, HP, Talisman & Sudan, French retailers

• Controversial industries and corporate responsibility

• Pizza Hut, Snow Brand, UNEP, Gap, TotalFinaElf, Reliant Resources, Chemring & landmines

• Is there a crisis in corporate social reporting?

• BP's 2002 sustainability report

• SA8000 - social responsibility as standard?

Conferences

• How heavy industry can accurately assess their social and environmental risk
  22nd – 23rd March 2010, London
• Insight from world business leaders and networking with 500+ CSR professionals at the Responsible Business Summit
  4th – 5th May 2010, London
• The first ever Ethical Corporation Awards - a celebration of excellent responsible business practices by leading companies
  Evening of 4th May 2010, London
• Copenhagen and beyond: how your business can gain competitive advantage through climate change adaptation and mitigation
  8th – 9th June 2010, London
• Find out about upcoming events, subscribe to EC conference updates

Reports

• Discover winning methods for encouraging and monitoring CSR in operational departments
• Learn how your company can benefit from industry CSR initiatives

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